Enhanced Online Banking Security

We are continuing to enhance our online banking security to ensure the highest level of security for our members.  You can now choose an 8 - 30 character MemberDirect® Personal Access Code (PAC).  This change will not affect Telephone Banking codes.  Click here for details.

Mobile App: Deposit Anywhere Android 10 (Google Pixel phones) Bug

Our mobile app provider, Central 1, has become aware of a bug introduced when users upgrade to Android 10 on a Google Pixel device.  A new soft Android home button is blocking the Deposit Anywhere image capture button on all versions of our mobile app.  Central 1 has found a fix for the new bug requiring a mobile app upgrade. The upgrade will enhance the Deposit Anywhere feature to auto-capture item images removing the need for the image capture button.  The fix will become available in October.  There is a workaround available here in the meantime.  We apologize for any inconvenience.